Wednesday, 08 August 2012
While my boyfriend & I were on our way back from Atlantic City, we decided to make a stop in Staten Island for very late lunch. He said he knows of a bakery/restaurant that makes insanely good sandwiches.
He told me a lot of people from Staten Island love this place. He's only done take-out from Royal Crown Bakery, so we decided to dine in and experience what it was like.
The dining area inside Royal Crown Bakery was small. Our waitress was super nice and attentive. However, the rest of the waitresses and staff didn't seem enthusiastic nor welcoming.
Since Royal Crown Bakery serves primarily baked goods, I thought they must have a bakery menu. There has not been one bakery or cafe I've been to where they didn't have a bakery menu. I politely asked a server behind the counter if they had a bakery menu and she said no, in an unpleasant tone.
The customer service didn't seem pleasing here, so I was hoping that the food wouldn't disappoint me and it didn't.
I always love starting off with an iced cold root beer whether I'm eating a sandwich, burger, or pizza. Root beer is one of my favorite drinks.
My boyfriend loves pastrami so he ordered the hot pastrami with American cheese & mayonnaise on a hero. I was amazed at how massive the hero's were, because they were bigger than I imagined. I've never really tried pastrami before, so my boyfriend shared part of his sandwich with me.
I really enjoyed the texture of the pastrami. It's unlike any other meat I've had before. I love how the mayonnaise and American cheese was oozing out of the hero. The mayonnaise and American cheese gave the sandwich a nice, creamy taste to it. I really enjoyed this hero.
I read through a few reviews on Yelp and everyone says the chicken parmigiana hero is the best, so I ordered it. The chicken parmigiana hero was delectable! It was definitely one of the best chicken parmigiana hero's I've ever had. The chicken was well seasoned and flavorful. Again, another massive sandwich!
After dining at this bakery/restaurant we walked over to next door which was the catering/take-out section. The server behind the counter didn't sound knowledgeable about what she was talking about.
We asked if there was a bakery menu, because I really wanted one because their baked goods did look great and it would have been great to have a menu to look at, in case I ever wanted to order pastries or cakes from here. I really didn't like how she said "baked stuff". How unprofessional! Although the food here was quite tasty, I can't tolerate people who can't be professional.
Have you ever been to a restaurant where the staff were unprofessional? How did you deal with it?