Wednesday, 23 November 2011

• Things that Drive Fast Food Workers CRAZY

  

  I'm working at McDonald's for the meantime, while I go through college and wait for a new part time job. I hate my job, and so do a good majority of my coworkers. There are a number of different reasons why I hate it, but for the most part, it's tending to our horrible customers that I hate the MOST. Here's why..

   

  1. I am not your maid.

  Please, pick up after yourself. There are trash cans in the lobby available to ALL CUSTOMERS for a reason. It is my job to wipe down the tables, sweep, mop, sanitize, but it is not my job to pick up the ice cream cone you dropped in front of me and didn't even bother to apologize, let alone pick it up.

  2. I am human too. If I greet you, it's common courtesy for you to greet me.

  On really busy days, us cashiers try our hardest to get everyone through the long lines as quickly as possible. But that doesn't mean we lose our manners. We greet everyone, and yeah, maybe some people out there only say it because they have to, but I try to be as polite as I can be. I greet every customer, I never lose my smile, and I always tell you to have a great day, no matter how busy I am. You can at least return the favor.

  3. Don't give me rude commands.

  Of course, no matter how you order your food, we still have to bring it to you. But again, referring to #2, remember your manners. And, referring to #1, I am not your servant. Tell me what you want politely and don't forget to say please and thank you. Or at the LEAST, just thank you.

  4. If you spill a drink, tell a worker, PLEASE.

  We get in a lot of trouble if there's a spill on the floor and there is no "wet floor" sign. After all, we could get sued if someone does slip and fall. And usually, if we're in a major rush, we don't scan the lobby to check for anything dirty because we don't have the time.

  5. Don't make a mess intentionally.

  I hate when people pull on the lever of the ketchup dispenser when we're not looking, and leave a big pile of ketchup on the counter. It's a bitch to clean up and we just wasted a ton of ketchup. Thanks!

  6. Please, control your kids.

  Our toy displays are not drilled into the ground or anything, so if your kid tries to jump on it or anything of the sort, it will fall, and so will your child. Oh, and if there's a yellow cone that says "wet floor," it's NOT SMART to let your kids play tag in our lobby. (And even if the floor isn't wet, it's still pretty annoying to everyone if your kids are playing tag and screaming in our restaurant.) And please watch them around the drink section... kids seem to think pressing the soda and ketchup dispensers is fun.

  7. Don't order until you're ready.

  Cashiers and kitchen staff are timed. Yes, timed, as in the computer times us from the time we begin taking the order until you pay. This means that if you order a McDouble and then change your mind and realize you don't actually know what you want, it's bringing my times up and I get in trouble for that. And also, being ready means making sure you have enough money and have it on hand. And please don't change your very large order right before you pay.. Our kitchen makes it as soon as I put it into the computer, and since we're trained to work fast, the food will probably be either ready or almost ready by then. Then we have to throw away 8 Cheeseburgers because you decided you wanted 50 nuggets instead.

  8. If you are unhappy with a product, you have three choices...

  Choice A: You suck it up, and eat it anyway.

  Choice B: You ask for a refund.

  Choice C: You ask the restaurant to remake it.

  Please, before you come to our counter, make up your mind as to what you want to do. Don't mix the choices. It is really irritating when somebody gets the wrong order, eats it all, then comes and asks for their money back. Um, no. And please, don't agree to let us make it for you again the way you wanted it, and then change your mind after we've handed it to you and ask for your money back instead. It's a hassle.

  9. Please don't throw a fit.

  A lot of customers get angry when we tell them we charge extra if they ask for another McNugget sauce. I know, it sucks, but it's not like it's anything new. We have signs, you don't have to ask to speak to a manager. They're just going to tell you the same thing.

  10. We can't give you free food.

  Please, don't beg. It's even more embarrassing if it's obvious that you've got enough money to pay for whatever your begging for.

  11. We don't give you your money back if you bought a cup, used it, and wanted to return it.

  It doesn't work like that.

  12. Don't fill the water cup with any drink other than water.

  And pleeeease please please PLEASE don't let your kids think that it's ok. It kills us to tell a little boy or girl to dump out the drink in their water cup because they're not allowed to do that, but we have to tell them anyway.

  13. Don't accuse us of doing something horrible to your food if you didn't even see anything happen.

  I know some restaurants can do some really nasty stuff to your food. But honestly, it's not always like that. I have been accused of giving a man a burger that "came out of the trashcan" when that actually didn't happen at ALL. It was a regular, clean burger. I don't know why he thought I was that gross, but he wanted a new burger, and he wanted somebody else to make it. :o

  14. Don't whistle or make catcalls at the workers.

  For some reason, some guys think it's ok to make a comment whenever a girl bends over to wipe a table down. Over time, I realized it's best to point my butt away from any customers in the lobby.

  15. Don't quadruple check the amount of nuggets in your box and then STILL give us a suspicious look.

  Even if we did put 9 nuggets instead of 10, it was an ACCIDENT. We're not planning any crazy scheme to cheat you out of your one McNugget so that we get more money. It's only worth a few cents anyway.

  16. Please don't leave shopping carts in our lobby.

  I work at a McDonald's inside a Wal-Mart, which means we get a lot of Wal-Mart shoppers come in and order food. It's ok if you bring in a shopping cart filled with your grocery bags, but don't bring an empty cart into our lobby, buy food, and then leave the cart. We are not actually Wal-Mart, we don't hold carts in our store.

   

  There's probably a million more reasons, but these are the most common in our store. I know, I know... I shouldn't complain because at least I have a job... I just needed to rant, and these things needed to be said.

  Have you ever worked at a fast food restaurant? What did customers do that really ticked you off??

  Image Source: http://media.photobucket.com/image/angry%20mcdonalds%20employee/Degreeless/makesign30cs8.jpg 

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